Bank by Phone

1 (888) 427-9397

Betty the Telephone Teller

Betty, our Automated Telephone Teller, can assist with providing account balances, transfers, and payments, and can even read you your recent transaction history.

Betty can be reached 24 hours a day, 7 days a week at 1 (888) 427-9397 or by dialing our main line and pressing option 5.

Do you prefer to use an automated phone service to check your account? Try our automated teller line.

Dial either (850) 488-6781 or (800) 458-3524, and select option 1.

Enter your member number and the # sign.
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‍Note: If this is your first time using the system, when asked for your pin number, use the last four digits of your Social Security Number. You may change your pin number after you access the system for the first time.

Want More Options for Audio Response? Use the Codes Below.

Menu Codes

Number
Menu description
01
Transaction Menu
02
Balance Inquiry Menu
03
Draft Inquiry Menu
04
History Menu
05
Dividend & Interest Menu
06
Other Options Menu

Loan Type Codes

To access your loan, just enter the two digit suffix number. For example: If your loan number is 234-21, you would enter 21

Account Type Codes

Number
Account Description
001 or 003
Regular Savings
020 – 024
Auxiliary Savings 02
020 – 024
Auxiliary Savings 03
105
Checking
032
Money Market
002
Green & Gold Savings
103 or 104
Green & Gold Checking
004
YO! Savings
106 or 107
YO! Checking
010 or 011
Christmas Club
014 or 015
Vacation Club
109
Swipe & Save
500
IRA Share
600
Education IRA
700
Roth IRA Share